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We'll reply to you asap! We'll post the goods to u once we received the payments.
Kindly make your payments within 3 days after order. Thank you!!!
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Terms & Condition
- All items are 100% new.
- We’ll ensure you receive 100% good condition items from us by inspecting the items before shipping out. We seek your co-operation by checking your items carefully upon receiving your items.
- Prices are fixed and non-negotiable. Discount will be given during promotion periods & discount card members.
- Item(s) are sold on 1st come 1st serve basis.
- Postage & delivery charges are borne on by customer.
- Goods sold are not returnable, refundable or exchangeable.
- My Educator will not be held responsible for any losses or damages incurred during shipping.
- My Educator has the right to change any of the terms and conditions without prior notice.Reservations are accepted but will only hold items for 3 days.
- The colours of items in the photos may slightly different from the real product due to the colour resolution when the photos taken.
- My Educator will not hold responsible for complaint such as different color, not as nice as imagine, quality not as good as imagine, don’t like the color and etc.
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Payment Method
At the moment, My Educator only accepts payment via bank transfers, ATM machines or cash deposit.
Account details will be sent to you once your order has been confirmed.
All orders shall be processed once payment has been received and cleared.
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Delivery Charges
For shipping within Malaysia, normally we engage Poslaju. By request, customers can use their own designated courier services or the Pos Express / Registered Mail.
Once your order has been processed and shipped, you will receive a notification with the courier services tracking number.
Courier Service Tracking System
Telephone Tracking
Internet Tracking
Please note that we do not ship to P. O. Box addresses. We prefer to ship to a work or business address. Do not put your home address as the shipping address if you will not be home.
Orders are not shipped on weekends and public holidays.
We will not accept responsibility for late or non-delivery.
For your convenience, we will prepare a table of postage charges as soon as possible in order for your reference. Thank you!!!
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Wrapping As Present
If you would like to choose a children's gift from My Educator and have it sent directly to the recipient, we are happy to provide a helping hand.
We offer the option of an additional RM2 charges for gift wrapping and a gift cards on all our products.
Please do provide the separate address for your gift recipient.
Send a gift with My Educator and you can relax knowing it will be delivered to the recipient attractively presented, free of any pricing information.
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Return Policy
Goods sold as it is, no warrantee nor guarantee and are not exchangeable or refundable.
Please clearly recognize that the chromatic aberration, the use inappropriate, and the imagination is not greatly same, the feeling not to like, totally does not belong to the quality exchangeable term.
We’ll ensure you receive quality items from us by inspecting the items before shipping out. We seek for your co-operation by checking all the items carefully upon receiving. If, for some reasons, there is serious manufacturer defect or we grossly misrepresent the item, please contact us as soon as possible for a return authorization.
Item must be RETURN within 3 days of receiving your item(s) in the condition in which it was received.
We will not be held responsible for any losses or damages incurred during shipping.
Thank you for your cooperation!!!
